AT&T: Buy Our Service, But Don’t Use It


AT&T must be hell bent on ridding themselves of their customers. Obviously they want to go broke. Maybe this will be a good thing? AT&T wants customers, but they don’t want their customers using their service because when the customers use the service, AT&T has to spend money to keep customers happy. And keep their customers. See, AT&T doesn’t really want you and me to actually USE their service, they just want our money.

I have already received my letter stating that if I continue to use my service as I have been, my speed will be throttled. This is a violation of terms of service. I am one of those who is grandfathered in with unlimited data at $30.00 a month. I say grandfathered in because AT&T dropped the unlimited plan and was going to discontinue the unlimited data plan for current customers, but continue to charge us the same. AT&T got a class action lawsuit and the judge said they could not change the current customer terms of service, that they were legally obligated to fulfill a legally binding contract they entered into with the customer.

So now, AT&T wants to throttle our speed while again, charging us the amount if we use too much data (AT&T Letter). According to rumors, there will a class action lawsuit against AT&T for this too, because once again they are attempting to violate their own terms of service. Nowhere in the terms of service does it say that if we use over a certain amount of data we will have our speed restricted. In fact, we are specifically paying for UNLIMITED data. This is so blatant. Wow.

Hey AT&T, my contract says UNLIMITED! It doesn’t say if I go over a certain amount of data transfer based on some random figure pulled out of AT&T’s magic hat, I get restricted speeds. UNLIMITED means just that. UNLIMITED. There is no hidden meaning to the word UNLIMITED. It means without limit, no restrictions, unrestricted, not restricted in terms of number, quantity, or extent.

AT&T talks about the bandwidth crunch and blames customers